Refund & Cancellation Policy

Refund & Cancellation Policy2019-01-29T23:04:04+00:00

Registration Cancellation Policy

If you have to withdraw from the retreat please let us know as soon as possible by sending a mail to info@trabrach.nl.

The following terms will apply:

  • Withdrawal up to 3 weeks before the retreat begins: We will refund any payments made minus an administration fee of € 40
  • Withdrawal within 3 weeks of the retreat: The retreat fee is non-refundable. If we are able to fill your space from a waiting list, your retreat fee will be returned minus an administration fee of € 40 to cover administration costs incurred.

Refund Processing

We will refund any fees paid to us as a result of amending / cancelling your registration as soon as possible.
Credit card and paypal surcharges are non-refundable.
Refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was received.
If due to circumstances beyond our control it becomes necessary to substitute alternative accommodation, which may be of a higher or lower standard, or make any other alterations to the retreat we shall inform you of the changes as soon as possible. You must pay any additional cost due to such changes. If you are unwilling to accept the changes then you may cancel your participation and we will give a refund of the cost of the retreat.

Event Cancellation or Postponement

We will not be held liable in the event that the retreat or part of the retreat cannot take place due to circumstances beyond our control, such as, but not limited to cancellation of the retreat by Tara and Jonathan due to illness, unforeseen calamities or national strikes, including but not limited to public transport strikes.
In the event that the retreat cannot be carried out, we will do our utmost to find a suitable alternative date. If such alternative incurs extra costs, we will first consult with participants about their ability / willingness to attend the new dates. If you are unwilling or unable to attend the new dates then you may cancel your registration and we will give a refund of the cost of the retreat.

If you have any concerns or require clarification, please do not hesitate to contact us.